Saslušanje na Capitol Hillu
Rođitelji su na saslušanju na Capitol Hillu emotivno svjedočili da su njihova djeca bila zlostavljana, psihički oštećivana, pa čak i poginula nakon interakcija s AI chatbotovima, te su apelovali na zakonodavce da uvedu hitnu regulaciju AI chatbota. Zastupnici su istakli da predstavnici AI kompanija nisu došli da daju svjedočenje.
Porodice su tužile Character.AI, OpenAI i druge firme, tvrdeći da su chatboti seksualno manipulisali i groomali maloljetnike, izazivajući ozbiljne psihičke povrede i u jednom slučaju smrt. U vrijeme preuzimanja aplikacija, one su bile ocijenjene kao sigurne za tinejdžere na prodavnicama aplikacija, dok regulatorni okvir za takve tvrdnje ne postoji.
"The goal was never safety. It was to win a race for profit," said Megan Garcia. "The sacrifice in that race for profit has been, and will continue to be, our children."
Drugi svjedoci opisali su kako su chatboti nudili savjete o metodama samoubistva i kako kompanije traže da razgovori budu tretirani kao poslovna tajna, onemogućavajući roditeljima uvid u posljednje poruke njihove djece. "I have not been allowed to see my own child's last final words," said Garcia. "[Character.AI] has claimed that those communications are confidential trade secrets. That means the company is using the most private, intimate data of my child, not only to train its products, but also to shield itself from accountability. This is unconscionable."
Stručnjaci su upozorili na rizike za razvoj adolescenata i na to da chatboti često budu podrška kojom se exploatiše osjetljivost mladih. "Brain development across puberty creates a period of hypersensitivity to positive feedback," said Prinstein. "AI exploits this neural vulnerability with chatbots that can be obsequious, deceptive, factually inaccurate, yet disproportionately powerful for teens. More and more adolescents are interacting with chatbots, depriving them of opportunities to learn critical interpersonal skills."
Senator Josh Hawley pozvao je na olakšavanje pristupa sudovima za žrtve: "They say, 'well, it's hard to rewrite the algorithm.' I tell you what's not hard, is opening the courthouse door so the victims can get into court and sue them," said Hawley. "That's not hard, and that's what we ought to do. That's the reform we are to start with."
Roditelji i stručnjaci traže hitne mjere: transparentnost o sigurnosnim testiranjima, stvarne roditeljske kontrole i zakonske obaveze proizvođača chatbota da štite maloljetnike. "Just as we added seat belts to cars without stopping innovation, we can add safeguards to AI technology without halting progress," said Doe. "Our children are not experiments. They're not data points, or profit centers."